GCH modernization and Single Account

Overview

The client required development and delivery of fully functional codes to implement in ETL scripts with various designs to extract data from each of the incoming data feeds and map new data model among other needs. The client also requires design, development and delivery of UIs, Micro-services, and implementation of enhanced wireless profile. Our expertise in programming and coding would ensure that clients’ needs are designed to suit their business, developed efficiently and delivered conveniently.

Challenges

There is a gap in coding expertise for ETL scripts that can enhance user experience. Creating functional codes to implement ETL scripts requires expertise, our team designed and built wireframes using the client’s hierarchy UI that will provide superior user experience while they attempt to access customer information. We built an UI based on the approved wireframes using latest JavaScript to enhance the users’ experience.

Solutions

We deployed UI built on dedicated servers that are load balanced and built workflows to assign data governing tasks to various user groups. We redesigned and modularized all existing APIs to micro-services leveraging stored data in new models. We built each existing APIs as decoupled and fully functional units that can be fully validated using automated tests.

We implemented an enhanced wireless profile to leverage the customer data stored in new models for sales and legal user groups while providing a generic interface for default users. We implemented enhanced VZ connect profile to leverage the customer data and store it in new model for sales and legal user groups while providing interface for default users. We developed an enhanced One ERPSAP profile for customers according to their requests.

Outcome

The developed fully functional codes integrated the UI and the APIs built in the deliverables enhanced customer experience. We delivered a unified UI that has one account hierarchy data model that absorbs current model deficiencies.