Overview
Techstar firm deals with data engineering and data analytics services, while the client firm is a cellular service provider with millions of users on their platform. Our firm excels at helping users and other firms store, manage and analyze large amounts of data that contributes to the success of the user’s business. We excel at building better algorithms and creating accessible yet secure AI platforms that clients can use to improve their business. The collected data offers information on useful patterns that led to the success realized in the business.
Challenge
Accessing data in large firms is a challenge, most users will not get the data they need efficiently, and this wastes time and denies the user the data they want. Data management is therefore a challenge in most large firms. Secondly, there is limited access to fast computation stream processors thus the firm does not access data conveniently.
Solutions
Our data and AI management solutions are reliable and updated to suit the needs of every firm. Our data ingestion framework allowed us to build an extensive framework for extracting, transforming and loading data sources into suitable ecosystems. Our Data Lake Management of Data helped unify platforms for analytics with data integrity and enables users to generate insights across portfolios.
Our expertise with Click Stream Data Feed enabled us to compile Adobe catalyst data for customer journey analytics, generate insights from web portals, understand user navigation behavior and enhance customer experience.
Our Business Intelligence and Reporting services equipped the client with a reporting dashboard of enterprise application data, thus providing the client with insights on billed revenue, revenue traceability, funnel and bookings for customer metrics.
Outcome
With the application of our services, the cellular service provider firm was able to enhance customer experience, increase customer retention, apply ticket monitoring and generate an automated workflow which improves their business. We look to capitalize on the latest management and analysis technology for every firm’s needs in data engineering and analytics services.